Privacy Policy

We are currently conducting a limited MVP (Minimum Viable Product) testing phase. This Privacy Policy explains how we handle any personal information you provide during this testing, and your rights regarding this information.

By using our platform during the MVP phase, you acknowledge and consent to this Privacy Policy.

1. About Eviva Care

Eviva Care is a non-medical platform in Europe designed to support women with hormonal imbalances. During MVP testing, we collect and use data solely to improve our services and understand user interactions. We do not sell, rent, or share your data with third parties, and data is used internally only.

2. Key terms

  • Platform / Website: Our website and any related digital tools used for testing.
  • Services: Non-medical services provided through our Platform.
  • Personal Information: Any information that identifies or could identify you.
  • Devices: Computers, mobile phones, or other tools used to access our Platform.

3. What personal information we collect

During MVP testing, we may collect:

  • Identifiers: Name, email address, username.
  • Health information: Health related information that you voluntarily provide.
  • Device and usage information: Browser type, operating system, IP address, and session activity.
  • Cookies and tracking data: To understand and improve user experience.
  • Optional demographic information: Age, gender, or other details you provide voluntarily.

No financial information is collected or stored during MVP testing.

4. How we use your information

We use the information only for internal purposes during MVP testing:

  • To improve the Platform and Services.
  • To monitor and understand user interactions.
  • To support and communicate with participants during testing.
  • To conduct internal analytics and research for service improvement.

We will not use your data for advertising, marketing, or sale to third parties.

5. How we share your information

During MVP testing, your personal data will not be shared with third parties, except in the following limited situations:

  • To comply with applicable law or regulatory requirements.
  • If you explicitly request or consent to sharing your information.

6. Cookies and automated technologies

We may use cookies, pixels, and similar technologies to:

  • Understand how users interact with the Platform.
  • Improve user experience.
  • Ensure Platform functionality.

You can control cookies through your browser settings. Disabling cookies may limit certain features.

7. How we protect your data

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. However, please be aware that we are in a testing phase, and no system can be guaranteed completely secure.

5. Data retention

Data collected during MVP testing will be stored only for the duration of testing and may be deleted or anonymized afterward.

6. Your rights

Even during MVP testing, you have the following rights under GDPR:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data.
  • Restrict processing of your data.
  • Object to processing for legitimate interests.
  • Withdraw consent for any data processing based on consent.

To exercise these rights, contact us at agnieszka@eviva.care

7. Children’s privacy

Our Platform is not intended for individuals under 16 years old. We do not knowingly collect data from children. If we discover we have collected such data, it will be deleted promptly.

8. Changes to this Privacy Policy

We may update this Privacy Policy as MVP testing evolves. Any changes will be posted on this page, with the latest revision date indicated. We encourage you to check this page periodically.

9. Contact Us

If you have questions, concerns, or requests regarding your data or this Privacy Policy, please contact: agnieszka@eviva.care

Medical Disclaimer

The content, services, and information provided by Eviva Care are for educational and informational purposes only and are not intended to constitute medical advice, diagnosis, or treatment.

1. Free Hormonal Assessment

The free hormonal assessment offered by Eviva Care is a screening and educational tool designed to help users better understand possible patterns, symptoms, and areas of hormonal imbalance.

  • It does not provide a medical diagnosis.
  • It does not replace laboratory testing or clinical evaluation.
  • Results are not a substitute for professional medical judgment.

Any insights or outcomes generated by the assessment are general in nature and should be used as a starting point for discussion with a qualified healthcare professional.

2. Paid Hormonal Lab Interpretation Services

Eviva Care offers paid services that involve reviewing and interpreting hormonal laboratory results provided by the user.

Important clarifications:

  • We do not order laboratory tests, prescribe medication, or provide medical treatment.
  • Our service involves educational interpretation of existing lab results and explains how values may relate to lifestyle factors, and common hormonal imbalances related patterns.
  • We do not diagnose medical conditions, determine disease, or replace a medical provider’s clinical judgment.

All interpretations and recommendations are informational, educational, and supportive in nature.

3. Recommendations Provided

Based on the information you share, Eviva Care may provide general wellness-based recommendations, which may include:

  • Lifestyle and behavioural considerations
  • Nutrition and self-care education
  • Stress, sleep, and movement guidance
  • Questions or discussion points to raise with your healthcare provider

These recommendations are intended to support informed conversations with your doctor, not to replace medical advice.

4. Non-Medical Support

Eviva Care does not provide medical advice. Our services are intended to support, complement, and add to medical care, not to replace it.

  • Information shared through Eviva Care is designed to help users feel informed, supported, and empowered.
  • Our guidance should be used alongside, not instead of, advice from a licensed physician or qualified healthcare provider.
  • Any decisions regarding diagnosis, treatment, medication, or medical care should always be made in consultation with a medical professional.

5. Individual Responsibility & Medical Decisions

Health and hormonal experiences vary from person to person. By using Eviva Care, you acknowledge that:

  • You are responsible for how you interpret and apply the information provided.
  • Eviva Care does not guarantee specific health outcomes or results.
  • You should consult a healthcare professional before making changes to medications, supplements, nutrition, or lifestyle that may affect your health.

6. Emergency

Eviva Care does not provide emergency services. If you are experiencing a medical emergency or severe symptoms, please contact your local emergency services immediately.

7. Limitation of Liability

By using Eviva Care, you agree that Eviva Care, its founders, team members, and contributors are not liable for any injury, loss, or damage resulting from reliance on the information, assessments, or services provided through the platform.

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